Terms of Service

1. The service

BizFocus AI provides two products: a free AI Diagnostic that gives you an estimated AI Opportunity Cost figure and your top three industry-specific automation opportunities; and the AI Business Audit — a paid 7-section, custom-built operational analysis report with verified tool recommendations, ROI modelling, and an implementation roadmap.

2. Purchase terms

The AI Business Audit is sold for $499 as a one-time payment. Each purchase grants one audit credit, redeemable for one report. Reports are delivered within 48 hours of you completing the post-purchase intake (voice interview or form). All payments are processed by Stripe.

3. The 3-opportunity guarantee & refund

If your delivered AI Business Audit does not identify at least 3 relevant, implementable AI opportunities for your business, you may request a full refund within 7 days of report delivery — no forms, no questions. Email contact@bizfocus.ai from the same address you purchased with. Refunds are returned to the original payment method within 7 business days. After a refund, your access to the report is revoked.

4. Reports are informational, not advice

The AI Diagnostic and AI Business Audit are informational tools, not professional advice. They are not a substitute for accounting, legal, tax, medical, or other professional advice specific to your business. Cost estimates and ROI projections are illustrative — actual results vary by implementation quality and market conditions.

5. Your responsibilities

• Provide accurate information when you complete the diagnostic or audit intake. Report quality depends on the accuracy of what you tell us.
• Maintain one account per person. Sharing an account between multiple users or businesses is not permitted.
• Keep your account credentials secure. You are responsible for any activity under your account until you notify us otherwise.

6. Prohibited uses

You may not:

• Resell, sublicense, or redistribute your audit report or any portion of the BizFocus AI service.
• Reverse-engineer, decompile, or attempt to extract the underlying methodology, prompts, opportunity library, or tool database.
• Use the service to generate reports for third-party businesses without their consent.
• Submit deliberately false or misleading information to generate distorted reports.
• Attempt to disrupt the service, scrape it at scale, or bypass any rate limits or access controls.

7. Limitation of liability

To the maximum extent permitted by law, BizFocus AI’s aggregate liability arising from or relating to your use of the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages — including loss of profits, revenue, data, or business opportunity.

8. Termination

You may stop using the service at any time and request account deletion from your account settings. We may suspend or terminate accounts that breach these Terms, with notice where practical.

9. Governing law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law provisions.

10. Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the current version. Material changes will be communicated by email to active users at least 14 days before they take effect.

11. Contact

For any question about these Terms, email contact@bizfocus.ai.